/TMMarks is a registered trademark of Marks Work Warehouse Ltd, used under licence. Yes. How can I get the name of the merchant where my card account was compromised? Is the Triangle Rewards card a credit card? Merchants who no longer wish to show up in the locator can contact the Branch Service Call Centre and provide the following information: 1-800-398-4150 (Canada and United States) 1-636-722-4050 (other countries). For information about your PIN or account, you must contact the financial institution that issues your card. And some service providers may require additional information, such as your signature. Depending on the card you use, you may also be able to earn rewards. Contact Us Message Us Contact Form By Phone Triangle Rewards Program 1-800-226-8473 Product Inquiries English: 1-800-387-8803 French: 1-800-565-3356 By Mail Please forward your comments & questions to the following address: P.O. The chip contains information that is encrypted, making it extremely difficult for the card to be copied or counterfeited. A merchant required me to make a minimum purchase when I used my credit card. The amount of cash available may vary by merchant and may be subject to availability of funds at the time of purchase. Does the merchant need to print a receipt for all contactless transactions? No, if a contactless payment is authorized, online or offline, the merchant still receives a payment guarantee, even for transactions below the contactless CVM limit with no cardholder verification. The purchase amount will automatically be deducted from the card balance. In addition, if you use automatic bill payment you wont have to worry about missed payments or late fees. If your terminal is a non-integrated terminal with a separate contactless reader, make sure that the contactless reader is lit up after the transaction is registered. Who do I contact if I want more information? What do these new digital payments mean for me? Nope, its not a credit card, its a rewards card! You will not be charged a fee to use your PIN unless you are using your credit card to get a cash advance at the ATM. If you are using a contactless card or fob, it is always on and ready to use. To learn more about your benefits, please contact the financial institution that issues your card. Mastercard Click to Pay features the latest security and payment technology so your consumers can check out quickly and securely without a password. In multiple . Your consumers may need to provide aone-time verification code to access their Mastercard Click to Pay profile. Can I move my Canadian Tire Money from one Triangle account to another to avoid losing the CT Money for inactivity? If you do not currently have a relationship with a financial institution or would like to get offers from various issuers, Mastercard has created an online tool to assist in making decisions about which card products are available. Consumer Inquiries Click to Pay is Mastercards better way to pay online featuring advanced payment technology built on industry standards and intelligent security from Mastercard. Electronic CT Money can only be redeemed at Canadian Tire, Sport Chek, Marks, Lquipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, LEntrept du Hockey, and participating Sports Experts stores. The three parties work together to create a card program that is then marketed to the partner companys customer base. Items may be display models or not exactly as shown and may not be available in all stores. As a service provider, we refer individuals to the privacy notice provided by those third parties for more information on how their personal information is handled. Although the majority of retailers do not charge for this service, there are some locations that charge a fee. Where can I apply for a Triangle Mastercard? Does contactless payment acceptance change the payment guarantee for the merchant? What if I have a Triangle credit card, how do I sign in? At that time, you will need to make an eligible transaction where you earn or redeem your CT Money to remain in active status. You may also use contactless cards in magnetic stripe readers by swiping the card. The purchase amount will automatically be deducted from the card balance. The Mastercard ATM network is only a phone call away, giving you access to cash wherever you go. Check with the gas station for details. An acquirer is the bank or financial institution that processes credit and/or debit payments for a merchant. Is my login and password on the Triangle App the same as triangle.com? Your Triangle Rewards email and password are your Triangle ID credentials. How can I securely access my Mastercard Click to Pay profile without a password? Typically, there is a customer service number for your financial institution on the back of the card. You cannot collect paper Canadian Tire Money on bonus offers. We can provide you with a replacement card and/or a cash advance up to $1,000 (service charges apply) if you are traveling. You can also use your card to pay bills online. Why should I register for the Triangle Rewards Program? Mastercard Click to Pay uses advanced payment technology and intelligent security that help recognize your consumers at checkout. Many payment service providers can assist you in accepting e-commerce payments. You can reach your financial institution by calling the number on the back of your card. Yes! For instance, it: What is the impact of this non-validated transaction for a merchant on their payment guarantee? What does a Mastercard co-brand card look like? Please do not include full card numbers in the email; provide only the first 6 digits of the card number. If you lost an item that you paid for in full with your Mastercard, you may be eligible for replacement or reimbursement. We urge you to consult with your own legal counsel to discuss the requirements applicable to your specific situation. If youre not a remembered user, enter your user ID the email address associated with your ClicktoPay profile to receive a one-time verification code. Card issuers sometimes provide this as a companion to your traditional primary Mastercard plastic card.. Check your gift card, the receipt or related packaging for any specific activation instructions. What if a store isnt able to fulfill my order? How long can I use my Mastercard Prepaid Gift Card? After you have entered the payment amount, the website will disclose the convenience fee. Our Lowest Prices of the Year are defined as the period between January 1 to December 31, 2022. If you have a contactless-enabled mobile phone, you can turn it on or off. If you cant come to an agreement and you want to dispute the transaction, this must be done directly with the financial institution that issued your Mastercard. At that time, you are given the option to discontinue the transaction if you do not wish to pay the fees. If you would like a physical card, please call our customer service team 1-800-226-8473 and they will be happy to get you a physical card. You can use your Triangle ID credentials to sign into your Triangle Rewards account on triangle.com, the Triangle App, as well as your account on canadiantire.ca and the Canadian Tire App. You can manage which devices remember you by accessing Settings, then Remembered Devices in your Mastercard ClicktoPay profile. Rewards are in the form of electronic Canadian Tire Money (CT Money). No. Mastercard investigates all complaints of deceptive merchant practices. When you are checking out at any of our stores the cashier can scan your Triangle Rewards barcode in the Triangle App so you can collect CT Money on your purchase. One way that we use these trends and insights is for social good, thereby advancing financial inclusion and humanitarian efforts around the globe. Get help on your questions related to card benefits, offerings, lost or stolen cards and much more. Certain exceptions apply. In theATM locator,enter a city or a postal code. The POS reader must display the contactless acceptance symbol . You should also check with the financial institution that issues your card to determine their ATM fee policies. When youre ready to make a purchase, give the cashier your card or, if asked, swipe your card at the terminal. Whom can I contact at Mastercard with questions related to the 2-series BINs? Software providers may have updates available, and internally developed solutions may require enhancements. You can contact Customer Service by calling the telephone number located on the back of your card. You can manage your Mastercard ClicktoPay profile at any timehere. Can paper Canadian Tire Money be converted to electronic CT Money? You can opt out of your personal information being used formarketing,data analyticsandweb analyticsat any time and at no cost, using our online forms. Merchants in Canada are not permitted to require a minimum fee to customers paying with Mastercard. Merchants and ATM operators may offer to immediately convert the foreign price to your local currency, giving you a better idea of how much money youre about to spend. What role does Mastercard play in developing a co-brand program? Will there be a notification before my CT Money expires and how far in advance can I expect it? As a result, any account information is maintained by the bank or financial institution that issues the Mastercard card, and it is the bank or financial institution that also provides periodic statements, disclosures and communications to the cardholder. We take each card breach occurrence very seriously and work closely with investigative agencies. You can find their contact information on the back of your Mastercard and on your billing statement.. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. No, youre not required to print a receipt for low-value transactions unless your customers asks for a receipt. - Youre not the tech savvy type, 2022 Copyright Canadian Tire Corporation. Learn more about Mastercard interchange rates. Conditions apply. The 2-series BINs adhere to the current (2015 revision) ISO industry standard and will work exactly the same way as the 5-series BINs do today. You can reach them using the phone number on the back of your card. The Triangle Mastercard is issued by Canadian Tire Bank. If you have questions about the availability of funds at a particular merchant, please contact the merchant directly. Name of the merchant or business contact person, Name of the retailer or business (name under which the merchant does business), Address of the retailer or business to be deleted (one or more), Phone number and email address to return a confirmation, Contact their acquirer to ensure that they support DSRP, Integrate their mobile app with the digital wallet partner. Many different industries have successfully implemented co-brand programs including airlines, gas companies, automotive companies, warehouse clubs and supermarkets. Bulk items will only be delivered within a 100km radius of the Store. Can I use my Mastercard Prepaid Card to buy gas? The light may not turn on before then. How can I retrieve it or get a new one? A merchant wanted to charge a surcharge or fee to use my Mastercard. I tried to make a purchase but my card gets declined. Here, select View profile and delete your Mastercard Click to Pay profile. What is the fee for withdrawing money or taking a cash advance from an ATM? Mastercard appreciates the concern and diligence you are taking to protect your finances. You can also always contact the Mastercard Assistance Center either toll-free at 1-800-627-8372 or collect at 1-636-722-7111. Is there a limit to the number of automatic bill payments I can have on a Mastercard? Please call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST). Sometimes banks put security measures in place to reduce the risk of fraudulent transactions on certain types of transactions, which may result in declined transactions. What should I do? Always be sure to know your card balance in advance and remember that the restaurant may attempt to authorize an amount higher than the total that appears on your bill. Quantities may be limited. Youll receive an email with a 6-digit code, which you will use to verify that its you. And, in most cases, there is no fee for this service, whereas you may be required to pay a fee at the ATM.. You must contact the financial institution that issues your card to retrieve or reset your PIN. In order to redeem your CT Money for online purchases at canadiantire.ca, you are required to be signed in with a Triangle ID. How is accepting mobile payments different than accepting cards? What happens if I lose an item that I purchased with a Mastercard? To start the activation process, select one of the options below.Please note that if you have a supplementary card, activation can only be completed by the person whose name is on the card. Can I use my Mastercard Prepaid Card at a restaurant where I pay a tip? I cant find my Mastercard Prepaid Card. Can I use my Mastercard Prepaid Card for installments or recurring payments? Cards with 2-series BINs were first issued in 2017.. There are certain situations when you use your Mastercard during which a merchant may require personal information. Can I use my contactless card or device on payment readers that dont display the contactless logo? For specific questions relating to state or local income taxes, contact your local tax authority. For more information on credit reports, go to www.fcac-acfc.gc.ca and select credit reports. The American Bankers Association is the current registration authority that manages the BIN allocation process on behalf of ISO. How do I pay with Mastercard contactless? Mastercard contactless security mechanisms are designed to: Even if the customer happens to tap twice by mistake, the technology ensures that the consumer is billed only once. Also, theyll know their purchases are protected by advanced payment technology with no need to remember a password. People holding unregistered Triangle Rewards cards are not yet members of the program, have not yet earned any electronic CT Money and will not receive a notification of potential expiry since there is no way for us to contact you. Sport Chek, Marks, Lquipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, and LEntrept du Hockey are part of the Canadian Tire family of companies and Canadian Tire has now designated participating locations of these stores as Partner locations under the program. How can I get a replacement for a lost or stolen Mastercard card? Cash with purchase is a service offered by select retailers that allows consumers to get cash from their debit card when making a purchase. How can I get more information? Your account is not eligible for online activation. 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