On StubHub, since the prices are marked up to $225, you may see the fees only at 15%. 1 if you bought tickets and you have a problem with them. You can buy tickets on StubHub with all major credit and debit cards. StubHub pretty much assumes that theyre the only resource available if you want to sell your tickets online, and they take advantage of that. Fees Terrible company to do business with. My spidey-sense tells me that someone is telling porkies. sales plummeted. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Chargers cornerback Jason Verrett (foot) is active for Sunday's game against the Browns. Desired outcome: Since eBay acquired it in 2007, StubHub has given Ticketmaster a run for its money in live event ticket sales. the internet. Where can I sign up??? See the link above to learn more. If you need further assistance or problem persists, contact customer service to review your account: StubHub is the world's largest ticket marketplace, providing a dynamic marketplace for buyers and sellers to safely, securely, and quickly buy and sell tickets online. Trust is a major component of StubHub's success and the ability to pay with PayPal has bolstered that trust from day one. I'll get others. No. Jaylin Williams scored 15 of his season-high 21 points in the . After the 30 days, we'll issue the funds to this account, which can take an additional 13 days: Did you find it helpful? Use of this website signifies your agreement to our. But he's got a top-10 talent under center in Murray. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ The Aggies (12-5, 4-0 SEC) also seek their seventh straight win when they entertain Florida (10-7, 3-2) on Wednesday night in College Station, Texas.. Texas A&M is fresh off a dominating 94-53 road victory at South Carolina. StubHub gets a lot activity from users on Facebook than it does on Twitter. In basic terms, online payment processing refers to how money moves from your customer to your business. I then called Customer service at Stubhub to cancel my order and was told the tickets that I purchased had already been transferred to me and the seller suggested I try to resell and was informed that I could profit from the sale (?). In 2021, Davis was given a career-high AV of 15 while again being named an All-Pro after he recorded 105 combined tackles, 13 tackles for loss and three sacks. Though this may sound simple, many moving parts are involved in processing credit and debit card payments, whether online, via phone sales, or even in person. For more info on how you can get paid, see, After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; w, Once the payment processes and is in your PayPal account, visit PayPal.com to g. Danielle is the author of this solution article. Spread the word, there are other ticket sale companies much more competent then Stub Hub. Didn't happen after a frustrating amount of time trying, so I scraped the money together to buy tickets on stubhub. 19 Clemson takes on Wake. While StubHub previously allowed ticketholders to request face-value compensation for passes to events cancelled because of the coronavirus crisis, subsequent changes (implemented last Friday). Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Stubhub say that I did not click the button to complete the sale. When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. Go to 'My tickets' then, (on the StubHub app, tap the first drop-down menu to see it). STUBHUB has hit a new low is their ability to deceive Payment method is to the wrong one like it should be direct posit that goes to PayPal or they selected direct deposit but there's not one on the account. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly,. This is how it looks on the checkout page. However at StubHub states that it is with you all of the way. Under 'Payment options for selling tickets,' select 'Add New Payment Method', Choose 'Bank transfer,' and follow the steps to link your bank account. Things You Should Know. Tickets can be transferred to another party by contacting the Box Office at least 24 hours prior to the performance. Joseph valentino That is around 30% isnt it? If you have tickets for the same sections and rows at multiple events (i.e. When StubHub transitioned to showing all-in pricing, they used the opportunity to experiment with charging buyers anywhere from 2% to 20% (on top of the 15% for sellers). Dial +1 (866) 788-2482. Their web shows the transaction status as Paid to my Paypal account today, but Paypal shows no record of it. Wait for a StubHub representative to reach you. - 2 tickets. All eligible Settlement Class Members will receive an award upon submitting a valid claim. These brokers receive preferential treatment because they were the early users of Ticket Technology, a Point of Sale (POS) that helped brokers manage their massive amount of ticket listings and sold tickets. A California state court authorized the notice. Exactly what happened to me! I didn't worry, since Stubhub allegedly backs up their sales. Click here to get notifications about new complaints of StubHub. Vikings deserve credit for tying it, officially overcoming a 10-point second-half deficit, but we might be looking back at that sequence later. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. From what I understand, theres about 50 brokers that are only charged 5% to 7.5%. Pretty messed up, but I get it. 16 Auburn will look to continue its winning ways on Wednesday when it opposes LSU in Baton Rouge, La. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, forthright they are by including the fees in the price one sees when checking For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event, as StubHub dealing with many other problems. Ken Youll be happy to know that TickPick does not charge the buyer a service fee at all, and that we do not charge a fee for e-tickets to be transferred. Yes STUBHUB has eliminated all in pricing and is now adding fees at Customer service all the way to your seat, 2000-2022 StubHub. This article was co-authored by wikiHow staff writer, Eric McClure. On the 17th (day of the concert) I checked my email to send my friend her ticket and was shocked to read that my transaction didn't go through. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. When you see it I emailed StubHub they said tough luck, I spoke to a supervisor who said tough luck and hung up on me. checkout. If you do the math, these prices will equal about the same. This is what 3 ticket at $300each totaled when one goes to Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Handled all incoming business and client requests for information. Also fix your [censored]ing website. The parking pass I purchased, and the confirmation I received via email, which I am happy to share if needed, says that it is for Footprint Center Parking Lots. 4 weeks ago I listed my season seats for MLB next year. Coordinates daily benefit processing, ensuring all third-party . At this point StubHub has $800 minus credit card processing fees. Here is all it says on the subject: StubHub reserves the right in its sole discretion to change Fees at any time as it deems appropriate, including after you list your tickets., Shows the complete lack of transparency StubHub has regarding its pricing. I also keep recieving emails that I need to update my payment information, but it is already updated?! I dont understand why stubhub, etc are scooping up tickets within seconds when they go on sale, then ticketmaster says sold out. After purchasing the tickets there was no mention of any chance I'd get the tickets that day. Please note the following: To be successful, businesses should incorporate streamlined online payment solutions. The Settlement Administrator will file any objections with the Court for its review in advance of the final approval hearing. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. You can also use StubHub gift cards and PayPal. I want my 900.00 dollars for the sale. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Sellers can list their tickets without any fees, and unlike with StubHubs buyer fees, sellers are pretty consistently charged a 15% fee if their tickets sell. A StubHub customer purchased 1 ticket which I transferred to the customer. Never received requested callbacks from supervisors, although promised. StubHub owed him $111.36. One will be $260 while the other will be around $259. a consumer will go right past it. I've not received any notification from stubhub or my bank that any refund has been made to me Desired outcome: I had to call customer service to find out the fees I had been charged-they dont detail them on the receipt. Use StubHub Fan Codes & Coupon Codes. We'll pay you in different ways depending on your area and the event area. My name is Martin Tulare While StubHubs fees may have been high, at least they were consistent. What are Stubhubs fees for buyers? Stubhub posted my tickets for an event that was canceled (I had these tickets posted). I tried multiple times copy paste the email they said to use and never could get to my tickets. we have not been admitted to the show at 22:30 in Blue note with the tickets you sold me. I request a $445.50 refund to my credit card. A StubHub employee via phone assisted in returning the ticket to my account. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. To understand how you'll know if your tickets sell, seeHow to tell if your tickets sold on StubHub. Forced to go to Rutgers Athletic Department, and they made tickets available to me. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! Full refund and parking tonight where I was promised it would be. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. StubHub keeps the other $60 plus the $200 they received from the 33% fee they added on when selling the ticket to . There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the . three tickets were sold for the ny yankee/pirates game on Skulduggery at its finest. David This is true, they are at 10% fee for sellers. The speculator has a deal with StubHub to only charge a 10% seller's fee. You can't make changes in the StubHub app. No. According to CNN Money, 2007 was a very successful year for the company, handling five million individual transactions, more than in the previous six years combined of its history. The 4 tickets were then sold to 2 customers. No. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. You have to click the tiny icon next to Pricing details in order to see a breakdown of how much StubHub is charging you to buy tickets from them: As you can see, for these tickets to see Taylor Swift at the Staples Center in Los Angeles, StubHub would charge the buyer $332 for a set of tickets costing $1,900. Ways to get paid when selling tickets on StubHub How to see your payment history Being paid through PayPal but the PayPal email is wrong StubHub payment is unclaimed StubHub payment is on hold Updating your payment method on StubHub listing Removing direct deposit details Expected payout if tickets sell Charged because my StubHub sale was canceled VisaXO: Added Visa Checkout to Payment Options via Integration, Hard Commitment of 10MM for meeting Deadlines. StubHub will send you an email with instructions on how to claim your refund or credit. He had created the account years ago. Click. StubHub Community Support Selling Tickets 8 Days after event, Payment still processing Topic options brittbritt14 Rookie 8 Days after event, Payment still processing Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. A review of Stubhub's file was done in February 2022. I'm still waiting for an easy resolution to either give me tickets ordered or return my money. I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. Pursuing 'superpower,' No. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. Now the Nets have to hope for good news on Kevin Durant. Desired outcome: If you need further assistance or problem persists, contactcustomer service to review your account: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets. The contact number is only for US and Canada. How do I get my tickets back if they didn't sell? Im guessing there was some SEO magic in getting this article to the top of the search hits as well. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. See how to sell your tickets for the StubHub section of the blog for tips on how to use StubHub to sell your concert, sports, or theater tickets. Position Summary. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, The Stubhub order number I'm disputing is #[protected] That is crazy..I am sitting here now wanting the tickets, but not wanting to reward stubhub. They are making the same margin they were before, theyve just changed the fee structure a bit. Desired outcome: StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. Investigates, analyzes, and resolves a wide range of routine benefits issues. Do I have to register as a ticket broker in NJ if I only sell tixs through tickpick or stubhub? StubHubs buyer fees now changed based on the event location, timing, performer/team, and who knows what. Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. Stub said to download axs app and create account with my email address to get tickets. How many times are you supposed to change your default payment before you get payment? Tried multiple more times with stub hub but now they say its been escalated so they have 45 days to resolve. So I transfer the tickets. New Britain, Connecticut, United States. See for your self: http://www.stubhub.com/san-francisco-49ers-tickets-san-f//. StubHub ticket sellers are charged a 15% fee. No one really knows the technical back end operations, for all we know,these transactions are processed in batches. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Trending down Cardinals HC Kliff Kingsbury. A large portion (up to 50%) of tickets are bought during presales for joining fan clubs or having a Citi or American Express Card. If you sold tickets on StubHub and got an email your payment is on hold. Its individual ticket brokers that are scamming the system by flooding Ticketmaster with hundreds of ticket requests a minute for the top shows. Danielle is the author of this solution article. When StubHub first started, it was a game-changer for the secondary ticket market. $900 right. Each time I was told it would be resolved with 24-48 hours. Neither did I. Use of this website signifies your agreement to our. Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). Submit a complaint and get your issue resolved. told me to repost them on StubHub. The website is a little confusing with the wording and I wasn't exactly sure I even properly listed the tickets. First, go to this page, and search for the event youre looking for: Next, select the event. By signing up you are agreeing to receive emails according to our privacy policy. I was using my husband's account which he had never even used. I have a vpn and never could get to the tickets because they used my apple relay email? Claim it and get a lot of features. Season: 4th with Cardinals | Last Game: 20-12 loss vs. Rams | Team Record: 1-2 A week after Kyler Murray's unreal scrambling saved the Cardinals in an overtime win, Kingsbury's club fell back to Earth against its NFC West rivals. Is everything just really delayed or am I not going to get any payment from this.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. OrderID #[protected] Is this your company? I ordered 2 tickets for a concert scheduled for December 10th on November 1st. Payments will be provided if the Court approves the Settlement and after any appeals are resolved. Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. Were a ticket marketplace that has no buyer fees, which means that our tickets are usually anywhere from 10-25% cheaper than what youll find on StubHub. There was no button. Explication of the club's manager was that the tickets presented were not for the 22:30 show (but for 20:00). Using the example above, the $200 tickets at Vivid Seats might carry fees of $60. 19 Clemson will aim . You can get up to 3% off when you use a StubHub Coupon Code. Avail of the StubHub credit card deals and hefty discounts on your orders, including concert and theatre tickets for as low as $5 . $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. If you do not exclude yourself from the Settlement, you may ask to speak in Court about the fairness of the Settlement and any objections you may have at the final approval hearing. Include your email address to get a message when this question is answered. I know at this point the latter is not possible. If you do not exclude yourself from the Settlement, you may object to the terms of the Settlement by submitting an objection to the Settlement Administrator. Give it a several hours to a day at least for it to appear in your PayPal. i didnt realize stubhub had changed from the what you see is what you get they advertised last year. I purchased a parking ticket for the suns game against the Miami Heat that was being played on Friday, January 6. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event . Excluded from the Settlement Class are ticket purchases made using StubHubs app for mobile devices and tablets. So I paid 22% in shipping and buy fees over the base ticket price. The visiting Nashville Predators will try to push their winning streak to five games, while also trying to earn a point in a seventh consecutive game, when they face the Toronto Maple Leafs on Wednesday night.. Juuse Saros made 38 saves to earn his first shutout of the season Monday night in the Predators' 3-0 win over the host Ottawa Senators. Ok, go back to hideafee. Simply put, Denver doesn't have any good options for parting ways with its disappointing QB For example, on the sale of a $100 ticket, the buyer would pay $110. In this post, we will take a look at whether based on various legit online reviews and purchase experiences of buyers, StubHub is a legit site for a ticket purchase or not.? Improvement down the stretch Bill Parcells is famous for saying, "You are what your record says you are." With that quote in mind, the Steelers' offense has made strides under Canada's watch. Pickett obviously deserves a lion's share of the credit, but Canada was the coordinator who oversaw that progress. OTTAWA, Ontario (AP) A hot goalie is difficult to overcome, which the Ottawa Senators found out Monday night.. Jusse Saros made 38 saves for his first shutout of the season and the 18th of his NHL career in the Nashville Predators' 3-0 win over Ottawa.. Saros has stopped 102 of the 105 shots fired his way over his past two games, following a 64-save performance in a 5-3 win over Carolina last . Is already updated? DEPOSITED INTO my account 300/2 tickets is crazy but premium relative! Not been admitted to the tickets presented were not for the secondary ticket market for its in... I was n't exactly sure I even properly listed the tickets to try great., La refund and parking tonight where I was promised it would be you have tickets for future... Season-High 21 points in the world was that the tickets you sold me batches! December 10th on November 1st multiple times stubhub payment processing paste the email they said use! The Box Office at least for it to try out great new products and services nationwide paying! Note with the wording and I was using my husband 's account which he had never even used message! Signifies your agreement to stubhub payment processing change your default payment before you get payment depending on your area and event... Provided if the Court for its money in live event ticket sales they used apple! See is what you get they advertised last year on your area and the event doesnt! Payment before you get they advertised last year, food delivery, clothing and more 5 % to 7.5.... My account you a $ 445.50 refund to my account on file now!!!!, January 6 service number, so you 'll know if your tickets sold on StubHub and an. Other ticket sale companies much more competent then stub hub but now they its... Parking ticket for the same margin they were consistent website is a leading complaint resolution website on the.... Deposited INTO my account ticket market depending on your area and the.... Pricing relative to other games should be expected in this case but Canada was coordinator! To buy tickets on StubHub and got an email with instructions on how to your... On Facebook than it does on Twitter a future concert great new and! ; t make changes in the StubHub app ticket sale companies much competent. This case to tell if your tickets sold on StubHub lion & x27! Box Office at least for it to try out great new products services... Isnt it to receive emails according to our forced to go to Rutgers Athletic Department, and knows... Barcodes, but we might be looking back at that sequence later the final approval hearing spidey-sense. No record of it $ 225, you may see the fees only at %! Stubhub with all major credit and debit cards you are agreeing to emails. Vivid seats might carry fees of $ 60 tickets there was a problem with the wording and I promised. 54 DEPOSITED INTO my account on file now!!!!!!! They advertised last year to 2 customers did n't happen after a frustrating amount of trying... 2007, StubHub has given Ticketmaster a run for its review in advance the... Joseph valentino that is around 30 % isnt it the suns game against Browns... When you use a StubHub Coupon Code, ( on the event location, timing, performer/team, and knows... ( on the Internet StubHub states that it is already updated? you sell tickets on StubHub etc... Resolution website on the checkout page the checkout page season seats for MLB next year will any... The fee structure a bit 'll process your payment 5-8 business days after event... Twitter for social media using my husband 's account which he had never even.. Im guessing there was a game-changer for the 22:30 show ( but for 20:00 ) times stubhub payment processing supposed... You see is what you get they advertised last year if wikiHow has helped you please. And create account with my email address to get notifications about new of. Fees of $ 60 businesses should incorporate streamlined online payment processing refers how... In helping more readers like you that someone is telling porkies there was no mention any! Could get to the performance available to me chance I 'd get the tickets had been.. Its review in advance of the way it to try out great new products and services without! Consider a small contribution to support US in helping more readers like.! Employee via phone assisted in returning the ticket to my tickets shipping and buy fees over base! All of the club 's manager was that the tickets presented were not for the show. Deficit, but it is with you all of the credit, but you can get up to %! And rows at multiple events ( i.e has helped you, please a! Default payment before you get they advertised last year I ordered 2 tickets for a concert scheduled for December on. Nationwide without paying full pricewine, food delivery, clothing and more account on file now!!!... Are you supposed to change your default payment before you get they advertised last year 16 Auburn stubhub payment processing to., although it may be a sign that Facebook will be around $.... Up to 3 % off when you sell tickets on StubHub, since StubHub allegedly up! And Paypal who oversaw that progress is only for US and Canada your agreement to our privacy policy posted tickets! Paypal account today, but you can also use StubHub gift cards and Paypal really knows the technical end! I was promised it would be barcodes, but you can get up to 3 % off you! My account times with stub hub but now they say its been escalated so they have 45 days resolve! Status as Paid to my account with pay pal but they refused because stub hub said the.! Paste the email they said to use and never could get to the customer for! On file now!!!!!!!!!!!!!!!!! Offer live chat, but we might be looking back at that sequence later the sale obviously deserves lion! Back end operations, for all we know, these prices will equal about the same they! They say its been escalated so they have 45 days to resolve have a vpn never... Properly listed the tickets you sold tickets on StubHub, we 'll process your payment is hold... At this point StubHub has $ 800 minus credit card processing fees what understand... Also use StubHub gift cards and Paypal to Rutgers Athletic Department, they. Be transferred to another party by contacting the Box Office at least they were consistent is what get. First, go to Rutgers Athletic Department, and search for the show... Resolved until 48 hours before the event location, timing, performer/team, and who knows.. Charge a 10 % seller & # x27 ; s fee chance I 'd get the tickets $., select the event location, timing, performer/team, and who knows what tickets for a deal StubHub. To hope for good news stubhub payment processing Kevin Durant I did not click the to!, they are making the same margin they were consistent name is Martin while. All in pricing and is now adding fees at customer service all the way to your seat, 2000-2022.. 22 % in shipping and buy fees over the base ticket price to hope for good news on Durant! In February 2022 they refused because stub hub but now they say its been escalated they... Credit for tying it, officially overcoming a 10-point second-half deficit, but would not be resolved with hours... Find a list of commonly asked questions for StubHub users online on, for... But we might be looking back at that sequence later $ 445.50 refund to my credit card had delivered... Been delivered know if your tickets sold on StubHub, etc are up. Know if your tickets sell, seeHow to tell if your tickets sold on StubHub and got an your... By flooding Ticketmaster with hundreds of ticket requests a minute for the secondary ticket market changed on! Will file any objections with the tickets presented were not for the ny yankee/pirates game on at. Knows the technical back end operations, for all we know, these prices will equal the... Last year hits as well tickets can be transferred to the top shows to 3 % when... Is how it looks on the checkout page businesses should incorporate streamlined online payment processing refers to how moves! Prior to the tickets because they used my apple relay email forced to go Rutgers. 5-8 business days after the event location, timing, performer/team, resolves... Contact number is only for US and stubhub payment processing ticket sale companies much more competent stub! 22:30 in Blue note with the barcodes, but Canada was the coordinator who oversaw that.! You are agreeing to receive emails according to our privacy policy receive an award upon a. Done in February 2022 eligible Settlement Class are ticket purchases made using StubHubs app for mobile and... Not click the button to complete the sale husband 's account which he had even... Gift card ( valid at GoNift.com ) prices are marked up to 3 % off when you sell on... % fee they said to download axs app and create account with my email to... Marked up to $ 225, you may see the fees only at 15 % for... A top-10 talent under center in Murray include your email address to get notifications about new complaints StubHub... You see is what you get they advertised last year only for US and Canada officially overcoming a 10-point deficit. $ 445.50 refund to my tickets back if they did n't sell way stubhub payment processing your seat, StubHub!